Refund Policy

• Not happy? Ask for a full refund within 14 days of your first payment.
• Annual plans can be refunded in full within 14 days of any annual charge, including renewals.
• You can cancel any time; you keep your plan until the end of the period already paid.

Reevez subscriptions are sold by Reevez through our reseller Paddle.com, the Merchant of Record for all our orders. Paddle processes every refund to the original payment method.

If Reevez isn't right for you, request a refund within 14 days of your first paid charge for a subscription and we will refund it in full. Your subscription then ends and your account returns to the Free plan.

• Annual plans: a renewal can be refunded in full if you ask within 14 days of the renewal charge. After 14 days the annual charge isn't refunded, but you can cancel to stop the next renewal and keep your plan until the year ends.
• Monthly plans: monthly renewals aren't refunded. Cancel any time before your next renewal date and you won't be charged again.

When you upgrade, the prorated difference for the rest of your billing period is charged immediately. When you downgrade or switch from annual to monthly billing, the unused part of your current plan becomes a credit that Paddle applies to your future payments; credits are not paid out in cash.

Duplicate charges, charges after a confirmed cancellation, and other billing errors are always refunded. If a serious problem on our side stops you from using a paid plan for a significant part of a billing period, contact us and we will refund or credit that time.

Email contact@reevez.com from your account email with the date of the charge, or reply to your Paddle receipt, or contact Paddle at paddle.net. We reply within 2 business days. Approved refunds are sent by Paddle to your original payment method; your bank may take 5–10 business days to show it.

This policy does not limit any right you have under consumer law where you live, such as the 14-day right of withdrawal for consumers in the EU, UK and Türkiye. Paddle's Buyer Terms also apply to your purchase. We may decline refunds where there is clear abuse, such as repeated sign-up and refund cycles, to the extent the law allows.

See also our Terms of Service.